Warning legal

Website owner

  • Name: María del Carmen Ferrón Torrejón
  • NIF: 14634333P
  • Home: Marqués del Nervión, 78. 41005 Seville.
  • Their activity focuses on: Offer guided tourist tours in Seville, visiting the main monuments and highlights.
  • Contact email: cultureasevilla@gmail.com
  • Purpose for which the website was created: to offer tourist guide services in Seville.

Responsible for the processing of personal data

Name and contact email: María del Carmen Ferrón Torrejón. cultureasevilla@gmail.com

Your data protection rights

How you can exercise your rights: You can send us a letter to our postal address, or you can also send us an email to our email address. In both cases, you will need to include a photocopy of your ID card so that we can confirm your identity.

Once this process is completed, you will be able to exercise the following rights:

  • Access to your personal data to be able to know if we are actually processing your data.
  • You may request that this information be corrected if it is incorrect.
  • You may also request that we limit the processing of your data, so that we can only use it for the exercise or defense of claims.
  • You may object to our continued processing of your personal data. This will occur unless we deem it necessary to continue doing so due to potential claims or other legitimate reasons of force majeure.
  • With data portability, we guarantee that we will pass on your personal data to any other company that our client has selected.
  • Data deletion, or erasure, will be carried out when confirmed by our clients, unless otherwise required by law.
  • Withdrawing consent is something our clients can do even if they previously gave it to us to process their personal data.
  • For more information about the rights of our customers, please visit the website of the Data Protection Agency https://www.aepd.es/ where you can also file any complaint or claim.
  • Right to be forgotten and access to personal data. To make this possible, simply contact us via email.

How did we obtain your data?

We do not use any personal data purchase services; therefore, if we have your personal data, it is because you have provided it to us through any means available on our website, whether contact forms or service contracts.

Consent

Users who send us their personal data through this website, whether to contact us through a form or as part of the final hiring or purchase process, give their consent for us to use that data in order to offer them what we offer on our website.

Legal basis for processing personal data

In all cases, this legitimization is based on your acceptance or consent, after reading the information we offer you on this page.

If you do not agree with how we will use your personal data, or with any other term in this data protection policy, please do not send it to us. Otherwise, we will consider that you have given us your consent to process it.

Assignment to third parties

We do not share personal data under any circumstances.

Data Category

We only request data to identify customers and bill for services.

The data requested is exclusively that which is necessary for the stated purpose.

We do not process data that needs to be specially protected, because in fact, it is not even requested.

Subcontracting or contracting of services

You should only be aware that in order to offer you our services we may subcontract with other companies that, at some point, may offer us services that make it possible for them to know your data.

Hosting: Dsumeki

Privacy and security of your personal data

All personal data will be treated with absolute confidentiality. It will be used solely for the purpose of providing you with the services listed on this website.

We are committed to keeping this data safe and taking the necessary security measures to prevent it from being altered or lost, or from being accessed by unauthorized persons.

Likewise, any person or company that may offer us any service necessary for this website to function will be under an obligation of confidentiality.

Accuracy and truthfulness of personal data

Each user is responsible for the accuracy of the data they provide. If there are any errors in this data, they can contact us to correct them.

Security measures

Appropriate security measures have been put in place, taking into account the nature of the personal data provided, to prevent as far as possible unauthorized access, loss or processing of data by persons who are not responsible for that activity.

This website uses an SSL security certificate that allows the secure, encrypted transmission of personal data.

Revocability

Consent for the processing of your personal data is revocable, without retroactive effect, at the time you deem appropriate for the exercise of your ARCO rights.

Data retention

Personal data will be deleted when requested by the customer or within the period established by law. If we are required to retain it, to address any claim or for other reasons, we will do so securely.

What the law determines regarding the length of time that customer data must be stored:

  • 4 years: Law on Infringements and Sanctions in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of wages…); Arts. 66 et seq. General Tax Law (accounting books…);
  • 5 years: Art. 1964 Civil Code (personal actions without a special time limit)
  • 6 years: Art. 30 Commercial Code (accounting books, invoices…)
  • 10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.

In case of security failure

If we believe that unauthorized persons have accessed your personal data, we will notify you within 72 hours.