Terms and Conditions

In compliance with the provisions of current regulations on information society services and electronic commerce, as well as with the principle of transparency towards users, the following are established Terms and Conditions of Use that regulate access to and use of the website cultureaexperience.com.

This website is owned by:

  • Full name: María del Carmen Ferrón Torrejón
  • NIF: 14634333P
  • Home: Marqués del Nervión, 78, 41005 Seville, Spain
  • Contact email: cultureasevilla@gmail.com

The main purpose of the website is to offer information and allow the booking of guided tourist services in Seville, including tours of the main monuments, historical sites and places of cultural interest in the city.

Acceptance of the Terms and Conditions

Access to and use of the website confers the status of user and implies full and unreserved acceptance of each and every one of the provisions included in this document.
If the user does not agree with any of the conditions set out here, they must refrain from using the website and/or the services offered.

Access and use of the website

  • Access to the website is free and open to all, although certain services may require a reservation or prior payment.
  • The user agrees to use the website in accordance with the law, morality, public order and these conditions, refraining from using it for illicit purposes or purposes contrary to the interests of third parties.
  • Any action that may damage, disable or overload the website, or impede its normal operation, is prohibited.

Contracting of services

  • The booking of guided tour services will be done through direct contact via the means enabled on the website (email or contact forms).
  • Once the reservation has been requested, the owner will confirm the availability and specific conditions of the service.
  • Prices, schedules, itineraries and specific conditions will be communicated individually before formalizing the contract.

Intellectual and industrial property

  • All website content (texts, images, descriptions, logos, trademarks and graphic design) is the property of the owner or third parties who have authorized its use.
  • Its reproduction, distribution, public communication or transformation is strictly prohibited without the express authorization of the owner.
  • Misuse of this content may result in appropriate legal action.

Responsibility

  • The owner undertakes to ensure that the information and services published on the website are accurate and up-to-date. However, they are not responsible for any typographical errors or changes in schedules, availability, or conditions beyond their control.
  • The user is responsible for providing truthful information when making a reservation or requesting information.
  • The owner will not be liable for any damages or losses that may arise from the improper use of the website by the user or from any technical incidents that affect navigation.

Links policy

The website may contain links to external pages managed by third parties. These links are provided for informational purposes only and do not imply that the owner approves or controls the content, accuracy, or availability of those pages.

Personal data protection

The data provided by the user through forms or email will be processed in accordance with current data protection regulations, and used exclusively for the management of reservations, handling inquiries and sending information related to the tourist services offered.
For more details, the user can consult the Privacy Policy available on this website.

Modifications to the Terms and Conditions

The owner reserves the right to modify, at any time and without prior notice, the content of these Terms and Conditions, in order to adapt them to legal, technical changes or to the nature of the services offered.
The user is advised to periodically review these conditions.

Applicable law and jurisdiction

The relationship between the owner and the user will be governed by Spanish law. Any dispute that may arise will be submitted to the Courts of the city of Seville, unless otherwise provided by applicable law.

Contact

For any query, request for additional information, booking management or incidents related to the use of the website or the services offered, the user may contact the owner through the following means of contact: